Delivery and Returns

Delivery Charges and Where We Deliver To

Postage Charge
Standard UK Delivery under £30.00  (3-4  days) £3.00
Standard UK delivery over £30.00 (3-4 days)              Free
   
European Union £5.00
Rest of World £7.50

Delivery Timescales UK Mainland -

All orders received are processed and despatched within 1 working day of receiving the order. Therefore your products should be with you in 3-4 days.

If you place your order before 12noon Monday-Friday, the goods will be despatched the same day. Any orders received after 12noon will be despatched the following working day.

Delivery Timescales to European Union/Rest of World-

Orders will be sent using Royal Mail International Airmail within 1 working day of receiving the order.

If you need any more information just give us a wee email at info@singingkettle.com

Items Despatched by Courier-

In some instances the items you order will be delivered by courier depending on the size of the parcel. If no one is available to sign for the goods at your contact address the courier will post a card through your door asking you to call the deopt to arrange re-delivery.

Returns Policy-

The Singing Kettle want you to be happy every time you shop with us. In the case of faulty goods please wrap the goods securely and return them to us with the reason for return along with your details. We will then replace the goods or issue a refund.

 

Please return to:

The Singing Kettle, Post House, 26 Main Street, KINGSKETTLE, Fife, KY15 7PN
Telephone: 01337 831121
Email: Info@singingkettle.com

 

On rare occasions some items may be delivered outside the published timed windows.